The Electricity Company of Ghana (ECG) has announced a technical challenge affecting the purchase of electricity credits for customers using MMS-compliant meters.
In a notice issued on Sunday, December 28, 2025, ECG said the challenge is impacting the ability of customers to buy power credits through the ECG Mobile App, short codes, and third-party vendors.
According to the power distributor, its technical team is working diligently to resolve the issue as quickly as possible.
ECG apologised to customers for the inconvenience caused and assured the public that efforts are underway to restore normal service.
